AI Customer Support
Reduce ticket volume by 80%. Deploy an AI support agent that handles FAQs, triages issues, and drafts professional responses — 24/7, in any language.
The Problem
Support teams are overwhelmed. 60% of tickets are repetitive questions answered in your docs. Hiring is expensive — a single support agent costs $40,000–60,000/year. Response times suffer, customers churn.
Traditional chatbots are rigid, script-based, and frustrate users. They can't handle nuance, context, or multi-turn conversations.
What Your AI Support Agent Can Do
Instant FAQ Resolution
Upload your knowledge base, product docs, or help center articles. The AI answers customer questions accurately using your content.
Ticket Triage & Routing
Classify incoming support requests by urgency, topic, and sentiment. Route complex issues to the right team member.
Multi-Language Support
Respond to customers in 50+ languages automatically. No translation service needed — GPT-5 handles it natively.
Response Drafting
Generate professional, empathetic responses for email, chat, and social media. Maintain consistent brand voice at scale.
Escalation Detection
Identify frustrated customers, legal risks, and edge cases that need human attention. Never let a crisis slip through.
Knowledge Base Generation
Turn resolved tickets into FAQ articles and help center content. Your knowledge base grows automatically.
Get Started in 3 Steps
Deploy
Type /create in @OpenClawBoxBot. Pick a plan and pay with Telegram Stars.
Train
Upload your FAQs, product docs, and help center articles to give the AI your product knowledge.
Connect
Route support channels (email, chat, social) to your AI agent via MCP servers or webhooks.
Frequently Asked Questions
Can it integrate with my existing help desk (Zendesk, Intercom)?
Yes — via MCP servers and webhooks, OpenClaw connects to Zendesk, Intercom, Freshdesk, and custom systems. Process tickets from any source through your AI agent.
How does it learn my product knowledge?
Upload PDFs, URLs, or text files with your documentation. OpenClaw indexes and uses them as context for every response. Update anytime — no retraining required.
What about sensitive customer data?
Each OpenClaw Box instance runs in an isolated Kubernetes namespace with dedicated storage. Your customer data never mixes with other tenants. Full encryption at rest and in transit.